Privacy Policy

1. Who is responsible

This Privacy Policy explains how Tree of Life collects and processes your personal data when you use this website and complete our assessment. For any privacy question, contact us at privacidad@arboldevida.com.

2. Data we collect

When you take the assessment and purchase a report we may collect: your name, email address, country and gender (optional); your responses to the assessment; payment information (processed securely by our payment provider, we do not store card details); and technical data such as IP address and browser type.

3. How we use your data

To generate and deliver your personalised report; to process your payment and provide customer support; to send your report and related communications by email; to operate, secure and improve our website; and to comply with our legal obligations.

4. Legal basis

We process your data based on your consent, the performance of our contract with you (delivering the report you purchase), and our legitimate interest in operating and improving our services.

5. Who we share it with

We share data only with trusted service providers who help us run the service: our payment processor, our email delivery provider, and our hosting provider. We never sell your personal data.

6. International transfers

Some providers may process data outside your country. Where this happens, we rely on appropriate safeguards such as EU standard contractual clauses.

7. Data retention

We keep your data only for as long as necessary to provide the service and meet legal requirements, after which it is deleted or anonymised.

8. Your rights

You have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. You may withdraw consent at any time and lodge a complaint with your data protection authority. To exercise these rights, contact privacidad@arboldevida.com.

9. Cookies

We use essential cookies to operate the site and remember your preferences (such as language). You can control cookies through your browser settings.

10. Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

12. Contact

Questions about this policy or your data? Email us at privacidad@arboldevida.com.